After a satisfying morning treating patients, I went to retail store to pick up a few things.
I watched as a lady griped about the delay in the checkout line, as she looked to the other customers for approval. I couldn’t offer mine.
After telling the employees how awful they were, she stated, “I’ll be happy when I can pay for my stuff, so I can leave.”
The employee smiled and said, “We will be too.”
You know where this is going.
She demanded the manager’s card, the corporate card – every card available, and some not available.
As I walked to another line, a polite employee and I had conversation. I wondered how the lady and I could have such different customer service experiences, within seconds of each other.
Are the laws of attraction that strong? Maybe.
Or, maybe it’s much easier to be kind to those that are kind back.
I’m not going to tell you to go read The Secret. But I will tell you that you are the one in control of how you react – always.
So, maybe read Biology of Belief, instead.
Line lady had a subpar experience, but mine was excellent. She controlled her reactions, as did I. I’ve been in her shoes – and it only made ME feel miserable.
Stop blaming others around you, because you are the one reacting to what occurs in your atmosphere.
A little from Dr. Dan, a little from Lisa but always a lot of good stuff!